Contact
Reach our team.
For consultations, service inquiries, incident support, or partnership conversations — send us a message and we will respond promptly. If your matter is urgent, please indicate the urgency level and we will prioritize accordingly.
Send us a message
All submissions are confidential.
Direct contact
If you prefer to reach us directly, use any of the channels below.
General inquiries:
hello@holkter.org
Support:
support@holkter.org
Phone:
+1 (213) 852-8504
Hours:
24/7 for active incidents. Business hours for all other inquiries.
Urgent? Use the incident form.
If you are currently experiencing an active security incident, please submit details through our emergency form. It is monitored around the clock.
What happens after you submit
- We acknowledge your message — usually within a few hours.
- A member of our team reviews it and, if appropriate, schedules a brief scoping call.
- For urgent or critical matters, we escalate immediately and respond outside business hours.
Confidentiality
Everything you share with us — including the fact that you contacted us — is treated as confidential. Access to submissions is limited to authorized HOKTER personnel. We do not share, sell, or disclose inquiry information to third parties.
Not sure where to start?
Send us a short message describing your situation. We will help you determine the right next step — even if that step is not with us.
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